Welcome to SL Tech Side!

🛡️ Warranty Assured

In case of faulty products, we have an upstanding warranty and claim procedures to make sure that your requirements are met in minimum time loss as possible. Most of our suppliers are based locally, so we assure you that we can arrange the best possible warranty claim service, provided that the following conditions are met.

• Warranty is only applicable to the extent of the supplier’s warranty & terms and conditions.
• Warranty is only applicable to the extent of the period mentioned against each product in the invoice.
• During Claims, the packaging with serial numbers must be intact.
• Warranty is only applicable to manufacturing defects.
• Any physical damage will not be covered by the warranty.
• Warranty is only applicable to the extent of the proof of purchase produced. If no such proof exist, warranty cannot be claimed.
• Suppliers reserve the right to replace/refund/repair or replace with a different model.

📦 Delivery Information

• Customers are responsible for providing accurate shipping details.
• Delivery times are estimates and may be subject to delays beyond our control.
• Customers are responsible for paying delivery charges directly to the courier company.

↩️ Returns and Refunds

• We accept returns only for defective or incorrect products.
• To be eligible for a return, the product must be unused and in its original packaging.
• Refunds are processed after inspection and approval of returned items.
• If our products have any issues, we offer a one-to-one replacement to ensure customer satisfaction. In the event that the item is out of stock, we will issue a credit note that can be used for future purchases. Please note that we do not provide direct refunds under any circumstances. This policy is in place to maintain a smooth and fair resolution process for both parties.